Research & human behavior.
Service design. Product design.
Systems thinking. CX Leadership.
I help companies shape, design, and deliver end-to-end customer experiences that drive and deliver value. From strategy to implementation, and beyond, I use research to gain insights into human behavior and business practices. Then, I envision ideas and seek the right solutions, innovating and validating along the way.
About
I was born in India and moved to New England (USA) as a child, where I still live with my vizslas (pointing dogs), whom I breed and show.
I started out as a software engineer with a degree in Computer Science but found my passion in Experience design and research over 20 years ago. And I still love it.
An ardent problem solver, I apply my natural curiosity to dig deep to understand, and fix experiences in all realms. By combining my technical training and my creativity & design abilities, I push the boundaries beyond “good enough” to innovate, without compromising the fundamental solution that works.
Companies I’ve worked with or for…
Get in touch
Each engagement and project has unique needs.
Contact me to discuss how I can help.